Knowledge Base
Knowledge Base
Knowledge Base
Recent Articles
How do I access my course? (for Students)
Log into the portal using your student account. If you need the web address or login information, contact the HelpDesk. From the Dashboard, select the Launch Course button next to the course you’d like to access.How do I change my password in My Course Portal?
1. Log into the portal using any account type. *If you need the web address or login information, contact the HelpDesk. 2. Select the drop-down menu at the top right. (This menu title should be your last name.) 3. Select “Profile.” ...How do I drop a course? (For Academy Guardians and School Admins)
1. Log into the portal as an Academy Guardian or a School Administrator. *If you need the web address or login information, contact the HelpDesk. 2. Select the Change Request icon next to the enrollment you wish to drop. 3. Choose "Drop ...How do I mark students active and send them their My Course Portal credentials? (for School Admins)
To mark your existing students active and invite them to sign up for the new course portal, you must log into My Course Portal using your administrator credentials. Once you have logged in, follow these steps: Select “My Students” from the left-hand ...How do I know if my students have signed up for My Course Portal? (for School Admins)
To see if your students have signed up for the new course portal, you must log into My Course Portal using your administrator credentials. Once you have logged in, follow these steps: Select “My Students” from the left-hand menu. Filter the list to ...
Popular Articles
Turn Off Pop Up Blockers in your Browser
You must turn off your pop up blocker for Maestro and Buzz. Google Chrome - Windows By default, Google Chrome blocks pop-ups from automatically showing up on your screen. When a pop-up is blocked, the address bar will show a pop-up blocker icon ...Student Pace in a Course and Course Type Information
When ordering a course for a student, you must select the appropriate start and end dates. These target dues dates for assignments in a course will automatically be setup based on these start and end dates giving the students a pace at which they ...Is My Online Course Compatible with Chromebook?
The answer is maybe. Depending on the course and the requirements of the course, students using Chromebooks may be able to fully access the course or access just portions of the course. The reason for the varied levels of access is: Chromebook ...How do I access the student orientation?
This article has content that is best suited for those with the following roles in the system: STUDENT The student orientation is in each course. You will have access to your course on your start date. There is a student orientation section located ...Online Course Contract Template
Partner Schools should develop a contract to share with families and students that fully explains the expectations for enrolling in an online course. Review the Online Course Contract template below and use it to create a customized contract for ...