Can my student take an unplanned break during a course? (for School Admins and guardians)
- Log into the portal using your school administrator or guardian account.
- If you need the web address or login information, contact the HelpDesk.
- In the Active Enrollments table on the Dashboard, select the Change Request icon next to the enrollment from your student needs to take a break.
- Choose “Pause the Course” from the ‘Change Request Type” drop-down menu.
- Enter a brief explanation in the “Change Request Description” field.
- Select “Submit.”
After you have submitted your pause request, you will receive a confirmation email indicating that it was received. After the pause request has been reviewed, you will receive further communication.