How do I message an instructor?

 (Academy)

1. Log in to your My Course Portal account. (Please let us know if you need assistance with your login credentials.) 

2. From the Dashboard, select Messages from either the left-side menu or the

3. Select "Compose New Message" at the top right.

​

4. In the message window, you can change “ALL” in the top field to the appropriate course to filter down to the instructor of that course, or you can skip this and go directly to the "To:" field and choose the instructor you want to contact from the list.

5. Enter your subject and add your message.

6. Select the "paperclip" icon at the bottom left to attach documents.

7. Select the “Send Message” button at the bottom right when you’re finished

• Related Articles

• How do I update my student's contact information?

  (Academy) 1. Log into the portal using your account. 2. Select “My Students” from the left-hand menu. 3. Select “View Profile” next to the student whose information you need to update. 4. Select the “Edit” icon. 5. Modify student information as ...

• How do I add a new student?

  (Academy) 1. Log in to your My Course Portal account. (Please let us know if you need assistance with your login credentials.) 2. Select "My Students" from the left-hand menu. 3. Select "Add New Application" to add a new student. 4. Type in the ...

• What are the duties of an online instructor?

  (Academy Guardian) The online instructor will… Pray for you and your family. Send a welcome letter to you during enrollment, outlining key information you need to be successful. Schedule a welcome phone call. Take the time to get to know your ...

• How can I update my email address/username?

  (Academy) You cannot modify your email address or username from within the portal because they are tied to your profile account. When you create a My Course Portal account, your email address becomes your username. It's also the contact email address ...

• How do schools deal with a struggling student in an online course?

  (Academy) Upon discovering that one or more of your online students are struggling in their online courses, here are some questions to consider: Are work expectations clear to the student? Is the student aware of their low performance? Does the ...