How do I request a change to a course enrollment? (for Academy Guardians)

How do I request a change to a course enrollment? (for Academy Guardians)

  1. Log into the portal using your guardian account. 
    1. If you need the web address or login information, contact the HelpDesk. 
  2. In the Active Enrollments table on the Dashboard, select the Change Request icon next to the enrollment you want to change. 
  3. Choose the type of change you want to make from the ‘Change Request Type” drop-down menu. 
  4. Input any additional information, when prompted. 
  5. Select “Submit.”

After you have submitted your change request, you will receive a confirmation email indicating that it was received. After the request has been reviewed, you will receive further communication. If you are due a refund, you will receive your refund in the same mode of payment by which you paid for the course (check or credit.)