How do I request a course extension?

(Academy)

1. Log in to your My Course Portal account. (Please let us know if you need assistance with your login credentials.)

2.  From the Dashboard, select “Enrollments” from the left-hand menu. Click on Planned or Active.

3.  Select the Change Request icon next to the enrollment you want to change. 

4.  Choose "Extend the end date" from the drop-down menu. 

5.  Input "New Requested end date."

6.  Select “Submit.”

After you have submitted your change request, you will receive a confirmation email indicating that it was received. After the request has been approved and processed or denied, you will receive further communication. If you are due a refund, you will receive your refund in the same mode of payment by which you paid for the course (check or credit.)

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