How do I request a course pause or delay?

How do I request a course pause or delay?

(Academy)

1. Log in to your My Course Portal account. (Please let us know if you need assistance with your login credentials.)   
2. In the Active Enrollments table on the Dashboard, select the "Change Request" icon next to the enrollment from your student who needs to take a break. 


3. Choose "Pause the Course" from the "Change Request Type" drop-down menu.
4. Enter a brief explanation in the "Change Request Description" field.
5. Select "Submit."
  

After you have submitted your pause request, you will receive a confirmation email indicating that it was received. After the pause request  has been reviewed, you will receive further communication. 

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